The Holidays are a great reason to call ALL of your previous customers and hostesses to offer a show, schedule a private appointment and gather referrals.
Here are just a few tips to help you get on that phone.
:%$middot; Put yourself in a positive frame of mind before you make the call so you can transfer your enthusiasm to the person you are calling.
:%$middot; Set your intention for the call. What do you want to have happen$%: How about reminding them you are there to help them with their holiday shopping$%: Help them to shop by suggesting companion items that will compliment what they have already ordered.
:%$middot; Make first impressions count. The first fifteen seconds sets the tone for your entire call. Your most effective introduction is one given with professionalism and warmth.
:%$middot; Respect their time. "Is this a good time for you$%:" will show respect for your customer. Don't assume your customer is available when you call. Respect their time and privacy, and they will remember your sincerity.
:%$middot; Build rapport. Everyone wants to feel special, so build rapport with a compliment or gesture of friendship.
:%$middot; Go for the gold! You made the call - now make the most of the opportunity by offering to...
1) Save money by shopping for the holidays with their hostess credit and/or discounts.
2) Earn holiday cash by becoming a "Holiday Helper" by starting their business just in time to collect orders for the holidays.
3) Shop in a safe and hassle-free environment of their home or office with a group of friends or just the two of you.
:%$middot; No matter what the result of your customer call, always ask for a referral by saying, "Who do you know who still needs to do their holiday shopping or who could use some additional money this time of year$%:" People respect you when you are purposeful and professional.
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